Background and Scope

This privacy policy ( 'Privacy Statement', 'Statement') laid down the terms of how Speedy Travel treats and protects the privacy of your personal information.

Speedy Travel is a well-established travel group planning and carrying out tours for various locations around the world. For the smooth functioning of our operations and to provide the best services to our customers we must collect and use personal information. However, we are fully committed to safeguarding the privacy and confidentiality of our client's personal information. Likewise, we maintain an adept infrastructure of several physical and electronic procedural safeguarding systems to protect the personal data entrusted to us.

We process personal data provided by the customer in connection with:

• Our offer for business travel services.
• Any provisions for retail transportation services.
• our marketing and business promotion services.

What Personal Information do we collect?

Personal information generally indicates information that could be employed to pinpoint the identity of a specific person. It could encompass information including any expression of opinion, truth or not, and whether or not recorded in material form, relating to an identified or reasonably identifiable person, as well as any indication of intent relating to a person.

To be more specific we collect information essential to efficiently perform the services we offer and to facilitate and organize travel-related services on the behalf of our clients.

Having said that, we store and process the below-given type of personal information.

• your contact information including your name, residential or mailing address, telephone number, email address, etc.
• your passport details in case of travel outside of the country.
• If applicable, the health information such as your dietary needs and health concerns.
• any other details relevant or necessary to your travel arrangements or required by the relevant travel service provider (s), for example, tour providers, airlines, and accommodation.

Apart from that we also collect technical online identifiers, such as your IP address, and the data related to the network you used to reach out to us.

How do we collect personal information?

Our method of data collection fully complies with the local data protection laws. Our primary mode of data collection is through the information you submit to our website or the information you provide when you reach out to us. We collect all the information directly from you and no other sources.

Usually, the collection of information will occur;

• when you visit our website
• when you communicate with us for our services, in person, by mail, or by phone,
• when you reach out to us through our social media channels.

Likewise, we also collect personal information;

• when you purchase or make inquiries about travel arrangements or other products and services;
• when you sign up to receive promotional materials from us like our e-newsletters.

How do we use your personal information?

We will process and use your personal information only if;

• The information is essential to provide you with the desired services.
• Information processing is required for compliance with the legal obligations.
• Processing of information is essential for our legitimate interests or those of any third-party service providers associated with us.

More specifically, the collection of information is aimed at resolving your queries and concerns or assisting you regarding the travel services provided by us.

When you opt for any service or otherwise formulate travel plans, we also take on the role of travel agents for the relevant service provider, such as hotels. In such circumstances, your personal information is necessary to avail of the relevant services requested by you. We may therefore share your information with our travel services providers such as airlines, hotels, car rental companies, and other suppliers needed to fulfill your travel reservations.

Do we disclose your personal information to a third party?

We NEVER sell, trade, or rent the personal information of our clients. We only disclose personal information as the circumstance as described in this privacy statement or as detailed below. It should be noted that the disclosure of the terms related to personal information includes the transfer, communication both verbally and in writing, sending or making available, or accessibility of your personal information to another person or entity.

In this regard your personal information could be disclosed to the following third parties;

• Our third-party travel partners and subcontractors or service providers.
• IT service provider who manages our IT infrastructure and helps us deliver our services and products to our clients.
• Marketing, promotion, and market research agencies.
• External business advisers include lawyers, auditors, accountants, and recruitment consultants.
• Travel service providers such as tour operators, hotels, airlines, car rental companies, other related and relevant service providers.

Information Security

We are fully committed to the safeguarding and protection of personal information or clients. For this, we take all the required security measures. Likewise, we implement stringent organizational and technical measures critical for the appropriate level of security of data entrusted to us, from unlawful access, accidental damage, destruction, modification, or disclosure of personal information, stored, transmitted, or otherwise processed. Furthermore, we will destroy any data or personal information not needed for our business operation or as required by the law.

Rights of the customers in regards to the personal information collected

We staunchly believe in mutual cooperation for the smooth running of our services and therefore commit to assist our clients concerning personal information;

• If you wish to view, modify or delete the information we hold about you regarding your request.
• If you wish to limit our use of your personal information including by withdrawing any consent you have previously given to the processing of such information we hold about you.

We further assure to respond to any such request within one month, but we reserve the right to extend the period following any complexities in the process. Moreover, we also reserve the right to deny your request for any legal compliance under applicable law.

Cookies and Tracking Technologies

We may use third-party web analytics services. Our web analytics administrator will use these services to analyze the behaviors and activities of users when they visit our website or app.

Change of 'Privacy Statement'

From time to time, we will make changes to this statement. The amended draft will be available on our website for our users or anyone visiting the website. We will post a notification to let you know of any change in the statement. It is however your responsibility to check the website for any future updates.